FREQUENTLY ASKED QUESTIONS

Looking for answers? You’re in the right place. If you don’t see your question here, feel free to contact us — we’re happy to help.

What areas do you serve?

We’re based in Coon Rapids and proudly serve the Twin Cities metro area and surrounding suburbs. Not sure if you're in our zone? Here is a detailed list of our service area!

How do I book a pickup?

Easy — head to our Booking Request Form. Just tell us what you need removed, upload a few photos, and we’ll follow up quickly to confirm the details.

What kinds of junk do you remove?

We handle:

  • Household trash and bagged garbage

  • Furniture and Appliances

  • Couches

  • Exercise Equipment

  • Mattresses and box springs

  • Yard waste (leaves, branches, trimmings)

  • Construction debris (drywall, wood, tile, etc.)

If you’re not sure it qualifies, send a photo and we’ll let you know.

Do you remove heavy or bulky items?

Yes! We take couches, mattresses, dressers, refrigerators, and more. If it's oversized or awkward to carry, just let us know ahead of time so we come prepared.

What don’t you take?

We can’t remove:

  • Gasoline, propane tanks

  • Hazardous chemicals or materials requiring remediation

Ask before booking about paint, chemicals, batteries, infestation or suspected mold. Acceptance must be confirmed; hazardous-material remediation is not included.

How much does junk removal cost?

Pricing depends on how much junk you have and what type it is. Ordinary household junk is priced by actual packed trailer volume. Dense debris is quoted separately; demolition is priced by project. You can see starting rates on our Services page, or send us photos for a fast quote.

How do I pay?

We accept cash, card, Venmo, or CashApp at the time of service. A deposit is required to get you locked in on our schedule, and it goes toward your total payment. We’ll always confirm pricing before we begin, no surprise charges, no hidden fees.

Can I reschedule or cancel my pickup?

Of course! Just give us a heads-up as soon as possible so we can update our schedule. We don’t charge cancellation fees, but please note that deposits are non-refundable.

Are you insured?

We carry general liability insurance. Ask for coverage details for your specific job.

Do I have to be home for pickup?

Not always! If the items are outside and accessible, we can often handle it without you being there. Just let us know in your request, and we’ll coordinate from there.

Still Have Questions?

Don’t hesitate to contact us or send a message through our Booking Request Form. We’re always here to help.

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